Privacy Policy
Cyberspace Tech Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyberspacetechsolutions.com and use our services, including cybersecurity consulting, penetration testing, training programs, and internship applications.
Please read this policy carefully. By using our website or submitting information through any form on our site, you agree to the practices described below. If you do not agree, please do not use our website.
Table of Contents
1. Information We Collect
We may collect the following categories of personal information:
Information you provide directly:
- Contact details — name, email address, phone number, and company/organization name submitted via our contact form.
- Inquiry details — the message or description you provide when reaching out about services, training, or internships.
- Newsletter / waitlist email — email address submitted to receive updates about our products and services.
Information collected automatically:
- Usage data — pages visited, time spent on pages, referring URLs, and links clicked.
- Device and browser data — browser type, operating system, screen resolution, and general device information.
- IP address — used for approximate geographic location (country/city level) and security purposes.
- Cookies and similar technologies — see Section 4 for details.
2. How We Collect Information
- Contact and inquiry forms — when you fill out our contact, enrolment, or application forms on the website.
- Newsletter / waitlist sign-up — when you enter your email to join our mailing list or product waitlist.
- Google Tag Manager (GTM) — we use GTM to manage and deploy analytics and marketing tags on our website. GTM itself does not collect personal data, but the tags it manages (such as Google Analytics) may.
- Cookies and browser storage — automatically placed when you visit our website.
- Third-party form submission services — our contact form submissions are processed via Web3Forms, a third-party service. Data submitted is governed by their privacy policy as well.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, service requests, or internship applications.
- To send you information about our cybersecurity services, training programs, and events that you have expressed interest in.
- To send newsletters, product updates, or promotional content — only where you have opted in or requested such communications.
- To analyze website traffic and usage patterns so we can improve the user experience.
- To maintain the security and integrity of our website and business operations.
- To comply with applicable legal obligations.
We will not use your information for automated profiling or decisions that produce legal or similarly significant effects without your explicit consent.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Here is what is in use:
- Google Tag Manager — manages script deployment; GTM container tag is loaded on every page.
- Google Analytics (via GTM) — collects anonymized usage statistics such as page views, session duration, and referral sources. IP addresses are anonymized where supported.
- Session / functional cookies — used to maintain basic site functionality and your browsing preferences during a session.
You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain parts of our website.
We do not currently use cookies for retargeting or cross-site advertising.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service providers — trusted third-party vendors who assist us in operating our website and delivering our services (e.g., Web3Forms for form processing, Google Analytics for site analytics). These providers are contractually obligated to handle your data securely and only for the purposes we specify.
- Legal requirements — if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Cyberspace Tech Solutions, our users, or the public.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your data becomes subject to a different privacy policy.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Contact form submissions — retained for up to 2 years from the date of submission, or as long as our business relationship continues.
- Newsletter / waitlist emails — retained until you unsubscribe or request removal.
- Analytics data — aggregated and anonymized data is retained per Google Analytics' default retention settings (up to 26 months).
When your data is no longer needed, we will delete or anonymize it securely.
7. Security of Your Information
As a cybersecurity company, we take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
Our website is served over HTTPS (TLS encryption). Form submissions are transmitted securely to our service providers. Access to personal data within our organization is restricted to personnel who need it to perform their duties.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you.
- Correction — request correction of inaccurate or incomplete information.
- Deletion — request deletion of your personal information, subject to certain legal exceptions.
- Opt-out of marketing — unsubscribe from our newsletter or marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.
- Restrict or object to processing — in certain circumstances, request that we limit how we use your data.
To exercise any of these rights, please contact us at info@cyberspacetechsolutions.com. We will respond within 30 days. We may need to verify your identity before fulfilling a request.
9. Third-Party Links
Our website may contain links to third-party websites (such as certification bodies, partner organizations, or social media platforms). This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our records.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. For significant changes, we may provide additional notice (such as via email or a banner on our website). Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Cyberspace Tech Solutions
Email: info@cyberspacetechsolutions.com
Phone / WhatsApp: +91 9164752266
Website: cyberspacetechsolutions.com
We aim to respond to all privacy-related inquiries within 30 days of receipt.